FLUID UI Manager Self Service Home Page APPROVALS Tile Error in HRMS 9.2: "Authorization Error. Unable to Get Operation Definition for HMAP_APPROVAL.Utility.URLGenerator.OnExcute" (Doc ID 1955311.1)

Last updated on APRIL 14, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.54 [Release 8.4]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

HCM 9.2 Fluid UI Manager Self Service Home Page APPROVALS Tile error.

 
Following error occurs while accessing Fluid UI Manager Self Service Home Page APPROVALS Tile

ERROR

Authorization error. Unable to get operation definition for HMAP_APPROVAL.Utility.URLGenerator.OnExcute Name:GetMobileApprovalApplicationURL PCPC:20411 Statement:346 Called from:HMAP_ApprovalService.OnExecute Name:GetMobileApprovalMainPageURL Statement:317 Called from HMAP_APPR_TILE_FL.GBL PostBuild Statement:5

Service Operation not defined in the database.

STEPS TO REPLICATE

The issue can be reproduced at will with the following steps:
1. Log into PIA
2. Go to Manager self service page(Fluid page)
3. Select Tile "Approvals" to replicate the issue.


Cause

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