My Oracle Support Banner

Request Dependent National ID Validation on eBenefits to Ensure that Multiple Dependents Cannot Be Added by an Employee (Doc ID 1955487.1)

Last updated on NOVEMBER 25, 2020

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employees are able to add multiple dependents with the same name and National ID (SSN) on employee self service resulting in duplicate dependents.  It is expected that dependents entered through eBenefits are validated against existing Dependents for the same employee to prevent duplicates.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add two dependents through eBenefits with the same SSN

No errors are generated.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.