Cannot View 2016 1098T as Popup Doesn't Pop Up, or the Error "This PDF template is not a supported version (235,82)" is Returned When Loading SSF_1098_PRT Template on Tools 8.52 (Doc ID 1956674.1)

Last updated on MARCH 01, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : Campus solutions 9 version, Tax Reporting 1098T

1098-T template for 2014 Bi Publisher batch print process cannot be uploaded on tools 8.52

ERROR
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 Error  235,82 on Tools 8.52  This PDF template is not a supported version.

Uploaded PDF template is not a supported version of PDF file.


STEPS
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The issue can be reproduced at will with the following steps:
1 Upload a template at Reporting Tools > Bi Publisher > Report Definition


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot upload the template or modify the template and upload the 1098t template. 

Cause

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