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Cannot View 201x 1098T as Popup Doesn't Pop Up, or the Error "This PDF template is not a supported version (235,82)" is Returned When Loading SSF_1098_PRT Template on Tools 8.52 (Doc ID 1956674.1)

Last updated on JULY 06, 2018

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : Campus solutions 9 version, Tax Reporting 1098T

1098-T template for 2014, 2015, 2016, 2017  Bi Publisher batch print process cannot be uploaded on tools 8.52

ERROR
-----------------------
 Error  235,82 on Tools 8.52  This PDF template is not a supported version.

Uploaded PDF template is not a supported version of PDF file.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 Upload a template at Reporting Tools > Bi Publisher > Report Definition


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload the template or modify the template and upload the 1098t template. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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