EAR9.2: Conversations To Review (AR Workcenter) Returns Conversation Not Review Required (Doc ID 1957489.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The query "Conversations To Review" on the Receivables WorkCenter is returning conversations, which are not review required. According to the PeopleBooks, the grid returns conversations with the statuses:

- Review Required
- Follow-Up Required
- Supervisor Review Required
- Promise Date Review
- Broken Promise Review

So we would not expect to see conversations, for which no review or follow-up is required.

Cause

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