My Oracle Support Banner

eBenefits Message Catalog (3001,1031), Dependent Information, incorrectly displays HTML code (Doc ID 1957746.1)

Last updated on DECEMBER 13, 2017

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When HTML is added to Message Catalog (3001,1031), Dependent Information, the HTML code is incorrectly displayed within the message.

Steps to Replicate:

 1.  Navigate to PeopleTools > Utilities > Administration > Message Catalog and update Message Set Number = 300, Message Number = 1031 to include HTML code.
 2.  Go to Benefits Self Service > Life Events  and select I had a baby
 3.  Add a date and click OK
 4.  Select Update Dependent and Beneficiary section to see that Message Number 1031 incorrectly displays HTML code

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.