Last updated on MAY 02, 2016
Applies to:PeopleSoft Enterprise CRM HelpDesk - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Upgrading to CRM 9.2.
Run the first pass of upgrade from CRM 9.0 and to CRM 9.2, Sysnc ID got updated correctly, it got from CRM 9.0 production environment.
When in the Third pass, notice that in the Second and Third pass of upgrade, sysnc id are not getting update from latest CRM 9.0 environment
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