ELM 9.2: Announcements Pagelet - The "&" Defined In the Message Is Missing

(Doc ID 1958499.1)

Last updated on NOVEMBER 24, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Text is concatenated in Announcements pagelet on ELM 92 home page.
Defined a message to appear under 'Announcements' pagelet for ELM 92 on home page. Even though there is spacing defined between words in message, the words are concatenated when displayed on Announcements pagelet on home page.

It is expected to see the message as it is defined in the Announcement pagelet.

The issue can be reproduced at will with the following steps:

  1. Navigate to Main Menu > Enterprise Learning > Notifications > Ad hoc Notify and Announce
  2. Add a new Announcement such as "C&I Americas GPL: Click on My Learning link above To access Q3 GPL courses: Click on the My Learning quick link on the top left of the home page. Then, click the launch icon associated with GPL course"
  3. There is space between the first two words, To & access However, on home page the words To & access are concatenated
  4. They are concatenated even on search page under Main Menu > Enterprise Learning > Notifications > Ad hoc Notify and Announce.

Due to this issue, users cannot see the message as it is defined.

Cause

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