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E-IB: Get "Unable to find routing corresponding to the incoming request message. (158,505)" on "Network Integration Status" for Interaction Hub (Doc ID 1958525.1)

Last updated on JANUARY 08, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

*** Latest revision: 06-Jun-2016 ***

Symptoms

On PeopleTools 8.52 or later, Integration Broker configuration using Interaction Hub to exchange data between two or more PeopleSoft environments.
On menu path PeopleTools > Integration Broker > Integration Network > Network Status, the action Ping works (returns success) for all environments.
However on trying to action 'Network Integration Status' or to synch user personalizations, the following error is triggered:

Cause

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