EAR 9.2 Payment Predictor is Not Generating Item for Overpayment and UnderPayment if Reason Code is Required (Doc ID 1959514.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
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9.2 Image 7


Statement of Issue
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Payment Predictor is Not Generating Item for Overpayment and UnderPayment if Reason Code is Required. Issue happens when there is a tolerance amount.

Expected Behavior
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Payment Predictor (PP) should create either OA or DED for overpayment/underpayment

Actual Behavior
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Pending group only shows the payment row but not the generated item

What is Working
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If the PP setup generates an item for any payment or any underpayment, the item is created

Business Impact
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Customer is unable to fully test payment predictor setup for their business

Steps to Replicate
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1. Setup Payment Predictor with tolerance
2. Require reason for entry types
3. Create a payment either overpayment or underpayment
4. Run payment predictor

Cause

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