ETL9.1: Reporting Two Punch Rows With Different TRC On Same Day Triggers Error. (Doc ID 1960169.1)

Last updated on JUNE 01, 2016

Applies to:

PeopleSoft Enterprise HRMS Time and Labor - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

It appears the following error is triggered when users attempts to enter two different rows on the same day using different TRCs.

Error:
There are two consequetive Out punches at 01/05/15 05:00 PM PST and 01/05/15 05:00 PM PST. (13504,376)

The system does not accept consequetive punches of the same type. Review and modify the data entered as necessary.

If you are dealing with multiple timezones do not adjust the time manually, but enter the time according to the timezone specified on each line.

Steps to Recreate:
1. Select Punch Time Reporter to enter following Punches:
  On row 1 1/5/14 enter IN 9:00am OUT 5:00pm – TRC = REG
  On row 2 1/5/14 enter IN 9:00am OUT 5:00pm - TRC = TRAIN
  On row 1 1/6/14 enter Elapsed Time for TRC = TRAIN hours = 7.00
  On row 2 1/6/14 enter IN 9:00am OUT 5:00pm - TRC = REG
2. Submit Timesheet and above error is triggered.

Business Impact:
Due to error message, users are confused and this causes delays in payroll processing.

Cause

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