REM: Cannot Cancel A Transaction That Is In Error Status (Doc ID 1960306.1)

Last updated on NOVEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Lease Administration - Version 9.1 and later
Information in this document applies to any platform.
***Checked relevance 16 NOV 2016***

Symptoms

After entering a Manual Fee Receivable transaction and then interfacing it to Billing, the transaction was set to error as it did not meet the accounting rules. It cannot be cancelled.

Expected Behavior
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The expectation is that it should be possible to cancel a transaction that is set to error.

Steps
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This issue can be replicated by performing the following steps:

1) Create a Manual Fee receivable for a Manual Fee Name for which there is no accounting rule.
2) Approve the transaction on the Processing Invoices page.
3) Interface the Transaction to Billing
4) Review the transaction on the Processing Invoices page.
5) Attempt to set it to Cancelled. Attempt to set it to Hold. Attempt to set it to Approved.

Cause

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