EAR9.2: Maintenance Worksheet changes do not restart the Approval Workflow (Doc ID 1960358.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Issue: Maintenance Worksheet changes do not restart the Approval Workflow

Steps to replicate:

Issues found:

  1. When modifying the amount for an already selected item ( decreasing the original amount ), no Warning message generated and no new row inserted within the PS_AR_MAINT_WO_AW record. The workflow remained in the Pending Approval status;
  2. When de-selecting the original selected item, the write-off amount became zero and the WS action became Do Not Post, but no Warning message was generated and no new row was inserted within the PS_AR_MAINT_WO_AW record. The workflow remained as Pending Approval;
  3. When deleting the initially selected item from the maintenance worksheet ( through Delete Row ), the write-off amount became zero and WS action became Do Not Post, but no Warning message was generated and no new row was inserted within the PS_AR_MAINT_WO_AW record. The workflow remained as Pending Approval;
  4. When adding and saving a worksheet to workflow and going back to the worksheet selection page and clicking on the Clear button, the write-off amount became zero and WS action became Do Not Post, but no Warning message was generated and no new row was inserted within the PS_AR_MAINT_WO_AW record. The workflow remained as Pending Approval.

 

Cause

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