ERS 9.1+: Error (2,155) At Resource Profile Qualifications Education Page (RS_CM_EDU_DET) (Doc ID 1960516.1)

Last updated on MARCH 16, 2016

Applies to:

PeopleSoft Enterprise FIN Resource Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE:

Users performing changes in the Resource Profile Qualifications component, face an Error Message when having performed changes into the Field 'Has this degree been completed?' (PS_RS_CM_WRK.YES_OR_NO) from the Education Detail page (RS_CM_EDU_DET). Whether the user has created a brand new Education row, or modified an existing one, if the SAVE button is not used, and instead the user clicks directly on the 'Return to Education' available link, a nasty Error Message gets triggered by the system.

REPLICATION STEPS:

    - Log into the FSCM Online Application as User ID VP1
    - Navigate to: Resource Management > Maintain Resource Profiles > Profiles
    - Open the existing Resource Profile from Employee RS00000001 (George Lane)
    - Navigate to the 'Qualifications' tab
    - In the section 'Education', click on the 'Add/Update Education' available link
    - Click on the EDIT button from any of the existing rows
    - At the Education Detail page, set the value of the drop-down list on Field 'Has this degree been completed?' from YES to NO
    - Click on the 'Return to Education' available link
    - The system throws an Error Message

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps Word Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ERROR MESSAGE:

    " GetField: Field 'ACCOMPLISHMENTS.GRADUATE_INDICATOR' not found in scroll level 0. (2,155) RS_CM_EDU.GBL.RS_CM_WRK.YES_OR_NO.FieldChange  PCPC:39  Statement:1
      The specified field was not found in the indicated scroll level.  This may occur with various PeopleCode built-in functions that specify a "scroll context" via a series of records and a field name.
      Review the PeopleCode that is generating the message and the page definition and correct as appropriate. "

BUSINESS IMPACT:

The received Error Message confuses the User who does not know what needs to be done, as the information provided by the Message does not explain what is wrong, or what steps are to be followed to correct the problem.

EXPECTED BEHAVIOR:

If the User clicks on the 'Return to Education' link, before anything is saved, this means that any changes performed may not want to be saved. As such, the system should trigger a Warning Message stating that any changes performed at the Education Detail page (RS_CM_EDU_DET) will not be saved if continued, and if needed saving, they should go back and click on Save button instead. Such message is informative and useful to the User, not like the current one received.
 

Cause

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