How To Resolve Performance or Time Out Issues when Changing the Status of a Customer to 'Inactive'
(Doc ID 1960534.1)
Last updated on APRIL 24, 2023
Applies to:
PeopleSoft Enterprise SCM Order Management - Version 8 SP1 and laterInformation in this document applies to any platform.
Goal
When changing the Status of a Customer to inactive and saving (navigation: Customers, Customer Information, General Information), the page hangs and sometimes times out.
The last SQL which is run is this one:
The above SQL takes more than 30 seconds to in a SQL tool.
How to resolve this?
Solution
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In this Document
| Goal |
| Solution |
| References |