AR9.1: ACTOB Error on Payment Group (Doc ID 1960861.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When run Receivables Update process to post payment transaction the following error occurs: “ACTOB” .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Disable No Mult Pending Item Selection option under Installation Options -Receivables page.
2. Maintenance and payment transaction is performed simultaneously on invoice XXXXX-0000000001.
3 Payment transaction worksheet is kept in do not post without clicking create/review entries and subsequently maintenance transaction involving this item is posted in AR. Item is closed in AR.
4 When payment transaction is made batch standard and when we run ARUPDATE process then in this case payment group go to “ACTOB” error.


Cause

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