Synchronous_Events_Dispatch_Via_Fax_Issue (Doc ID 1962155.1)

Last updated on JANUARY 13, 2022

Applies to:

Symptoms

When two separate buyers attempt to dispatch separate Purchase Orders via fax at the exact same time, sometimes only one of the two Purchase Orders generates the CTL and PDF files while the other does not generate any files although the Purchase Order shows a status of Dispatched; sometimes the PO ID and chronological order of the CTL and PDF files gets reversed for the same timestamp; and other times the the data generated for 2 Purchase Orders gets jumbled indiscriminately into the CTL and PDF files.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.