Prospective Student Import Not Adding Address, Email & Phone Details When Update BioDemo Is Off (Doc ID 1962306.1)

Last updated on FEBRUARY 04, 2015

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When performing the Prospective Student Import, if the "Update Bio Demo Data" flag is unchecked the following issue occurs:

if there is no match to an existing person, the Prospective Student Import process creates a new Person but adding only Name, Date Of Birth, Gender, Salutation CD and Academic Information; Address, Email Address and Phone number are not added to the new Person record.




The issue can be reproduced at will with the following steps:


1. Navigate to the Prospective Student Import page
2. Perform the import of a new Prospect without checking the "Update Bio Demo Data" flag.
 



Cause

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