E-NV: With Excel 32 bit, nVision is Erroring Out in PeopleTools 8.54

(Doc ID 1962578.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.
** Reviewed Currency on 7th July 2016**

Symptoms

On : 8.54 version, nVision

When attempting to run nVision reports, the following error occurs.

ERROR
-----------------------
PS/nVision was unable to start communications with Microsoft Excel. (28,82)

"PS/nVision needs to connect with Excel on startup. If this connect fails, PS/nVision cannot continue. Check to make sure that Excel is configured properly on this workstation. If this message follows an error with the workstation configuration then correct that error first. If this message is being displayed without any other warnings, it most likely means that the nVision add-in has failed or the user startup file (NVSUSER) is causing Excel to hang or crash. If you are using a customized version of the startup file, make sure that it is working correctly."

Cause

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