Inactive JPM Profile Item Causes Error in Manage Hires Process: "The Selected Item CER is not Active as of the Effective Date xxxxx. (18300,804)" (Doc ID 1962702.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


When attempting to hire an applicant, the following error occurs.

ERROR

The selected item CER is not active as of the effective date 02 February 2014. (18300,804)

Error saving Component Interface. {The selected item CER is not active as of the effective date 02 February 2014. (18300,804)}
An error occurred while saving the Component Interface. The most likely cause is that required fields were uninitialized, or that the business logic enforcement written in PeopleCode returned an error.


STEPS

The issue can be reproduced at will with the following steps:
1. Create a new applicant and link it to an existing Job Opening
2. Edit the applicants job application, and add the Degree CER (Certificate). Enter a date and check the graduated option.
3. Change the disposition of the applicant to Offer Accepted.
4. Prepare for hire the applicant
5. Inactivate the CER Degree in the Content Items component
6. Hire the Applicant in Manage Hires
7. Review the POST_HIRE_REQUEST message in the Service Operations Monitor.
8. The POST_HIRE_REQUEST message is in Done status.
9. The following error appears in the details of the POST_HIRE_REQUEST message:
The selected item CER is not active as of the effective date 02 February 2014. (18300,804)
10. The disposition of the applicant remains in status 080 - Ready to Hire

Cause

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