ELM 9.2- New Activity Scheduled Emails to Instructor have the Incorrect Session Start and End Date (Doc ID 1963177.1)

Last updated on JULY 25, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Catalog Structure

Statement Of Issue:
When a new session is created using patterns page no notifications are triggered to the instructor. Notifications are triggered when an activity is cloned with a new activity having correct session information.


Replication Steps:
1)Login as Admin
2)Navigate to Enerprise Learning > Catalog > Maintain Items
3) select the catalog item page
4)click on Delivery method page and select the delivery method
5)select the Activity
6) click on clone
7) create new activity by using exising sessions give the start date as current date
8) fill the start date and end date as “current date”
9)click on edit
10) select the pattern page
11)enter the start date time and time zone
12) select the dates and select delete existing sessions option
13) select all the days and instructor
14)click on build session and click on ok
15) new session build
16)save
17) return to activity
18) enter the activity code and set the status to “Active”
19) not received any notification and also Data not populated in the notification tables


Cause

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