E-AD: App Designer Crashes When Accessing Page Field or Grid Label Properties, Or Displays All Blank Values For Page Field Properties, etc.

(Doc ID 1963193.1)

Last updated on APRIL 26, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

Symptoms

There are two primary symptoms that we have seen for this issue:

1. Application Designer crashes when users access the Properties buttons of a Page Field Properties screen or a Grid Properties screen, usually under the Label tab

2. Page Field Properties etc. screens always displays blank values in multiple tabs such as the Label tab, even after making changes and saving.  So essentially users are unable to make changes to Page Field Properties and other Property settings.  In short, you make a change, save, then when you access the Properties screen again, the change made was gone.



Cause

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