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Unexpected Date Format (14170,17) When Running Resolve Discrepancies For Records With Date Fields (Doc ID 1963360.1)

Last updated on APRIL 22, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

When attempting to resolve discrepancies within two MSS database, the following error occurs.

ERROR
-----------------------
Unexpected date format (14170,17) HCI_INTEGRATION.Hci_Record.OnExecute Name:iProcessRequest PCPC:3891 Statement:74.

One example record this is happening with is BEN_PROG_PARTIC. The resolution method used is SCCSYNCMSG1.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Having incorrect comparisons.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot resolve discrepancies based upon date and datetime issues

Cause

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In this Document
Symptoms
Cause
Solution
References


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