Unexpected Date Format (14170,17) When Running Resolve Discrepancies For Records With Date Fields
(Doc ID 1963360.1)
Last updated on MARCH 14, 2022
Applies to:
PeopleSoft Enterprise CS Campus Community - Version 9 and laterInformation in this document applies to any platform.
Symptoms
When attempting to resolve discrepancies within two MSS database, the following error occurs.
ERROR
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Unexpected date format (14170,17) HCI_INTEGRATION.Hci_Record.OnExecute Name:iProcessRequest PCPC:3891 Statement:74.
One example record this is happening with is BEN_PROG_PARTIC. The resolution method used is SCCSYNCMSG1.
STEPS
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The issue can be reproduced at will with the following steps:
1. Having incorrect comparisons.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot resolve discrepancies based upon date and datetime issues
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |