EAR9.1: Reference Qualifier Default From Customer Does not Default on AR Pages (Doc ID 1965230.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version

ACTUAL BEHAVIOR
---------------
Setup the reference qualifier on the Customer Bill To Options. Nothing comes as default in the ‘Reference Information’ as it says in the PeopleBooks after setting up the customer with Reference information

EXPECTED BEHAVIOR
-----------------------
Reference information should carry with customer when ready to make payments

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Setup Customer with Reference information.
  2. Create Deposit using the customer.
  3. Check Payment tab to see if Reference information carried over


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot setup the reference qualifier on the Customer Bill To Options.

Cause

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