EProcurement Catalog Search Giving Error For Item Id Starting With ORB
(Doc ID 1965659.1)
Last updated on FEBRUARY 06, 2019
Applies to:
PeopleSoft Enterprise SCM eProcurement - Version 9.1 and laterInformation in this document applies to any platform.
Symptoms
On : 9.1 version, Catalog - Verity Search
eProcurement Catalog Search giving error for Item Id
When creating a requisition, if the item id is entered into the eProcurement Search Catalog box, it gives the error -
"Search String is invalid (18036, 11733)
Select the "Search Tips" link for examples of valid search methods
ERROR
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"Search String is invalid (18036, 11733)
Select the "Search Tips" link for examples of valid search methods
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new item id that starts with 'ORB'
2. Build the verity index
3. Search for the item by item_id
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, there is a loss of user productivity.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |