ERP Bounce Process Log Error "getBodyParts():java.io.UnsupportedEncodingException: Unicode-1-1-utf-7" (Doc ID 1965811.1)

Last updated on AUGUST 01, 2016

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ERP Bounce_Process.log is showing the following exception:

ERROR MESSAGE:
--
[ Nov 18, 2014 11:03:16 AM ] Exception in getBodyParts():java.io.UnsupportedEncodingException: unicode-1-1-utf-7
[ Nov 18, 2014 11:03:16 AM ] Skip that body part.

ENVIRONMENT:
CRM 9.1

Cause

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