ECM: Issue with Cancelling ISO Payment Layout and Payment paid twice
Last updated on MARCH 18, 2016
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.
When an ISO Payment Layout, with a Property Code of CANCEL_LAYOUT, is Cancelled, the Payment is actually not cancelled until the Bank confirms the cancellation.
So, there should be an additional Payment Status. When the ISO Payment is Cancelled, the Payment Status should change to 'Cancel Pending' and once the Bank confirms the Payment has been cancelled, then the Payment Status should then change to 'Cancelled'.
If the Payment is marked as Cancelled initially, then the Payment can be re-issued even though the initial Cancel Request can be rejected by the Bank. The Payment can be paid twice if the Payment is cancelled, then it is re-issued but the Bank rejects the Cancel Payment Request, which will cause the Vendor to get paid twice.
Is there a fix for this issue?
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