Dispatch Document gets error - Task unsuccessful. Return code 227, Return message = There is a printer error. (10420,227)

(Doc ID 1967776.1)

Last updated on JANUARY 13, 2017

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Problem rendering PDF documents.  When performing Verify Server Setup on Installation Options page, it is successful.  But when trying to dispatch a document, user gets error:

Task unsuccessful.  Return code 227, Return message = There is a printer error. (10420,227)

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms