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Error Saving Data on Veteran Status and Disability Self Service Pages: "An Error has Occurred" (Doc ID 1968163.1)

Last updated on OCTOBER 23, 2018

Applies to:

PeopleSoft Enterprise HCM eProfile - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to save data to the OFCCP Self Service pages, the following error occurs.

ERROR

An error has occurred.
Your changes were not saved to the database. Contact your administrator to process the changes


STEPS

The issue can be reproduced at will with the following steps:
1. Navigation: Self-Service > eProfile > Veteran Status & Attempt to Save on Selected Radio Button
2. Navigation: Self Service > eProfile > Disability & Attempt to Save on Selected Radio Buttons
3. Error Generated


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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