E-IB: Get "GetMessageText: No default message. (0,0)" on Trying to Save the Service Configuration or Application Server Crashes after Updating Target Locations

(Doc ID 1968394.1)

Last updated on DECEMBER 21, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.

Symptoms

On PeopleTools 8.51 and later, when trying to save the Service Configuration page after changes to Target Locations, it fails with the below error in a popup box:

GetMessageText: No default message. (0,0) IB_SVCSETUP.GBL.SavePostChange PCPC:899 Statement:7

And the modified data are not getting saved: when the page is reopened it still shows the same unmodified data.

Changes

More likely to happen after upgrade, especially from PeopleTools 8.50 or earlier, or after an environment migration.

Cause

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