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EAP: Save Voucher Without Any Change Update Approval Status To Pending (Doc ID 1969397.1)

Last updated on OCTOBER 01, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

Approved vouchers are erroneously being flagged for re-approval (approval status goes from approved to pending) in situations that do not require approval. The issue only affects vouchers that are being paid to vendors that are setup for direct deposit (ACH or EFT). Voucher that are being paid via system check are not affected.


STEPS
The issue can be reproduced at will with the following steps:
1. Choose vendor that is setup for direct deposit (ACH or EFT)
2. Enter regular voucher using this vendor
3. Approve voucher
4. Go to the Summary tab on voucher and confirm voucher has been approved
5. Hit ‘Save’ button
6. Voucher will switch from “approved” to “pending”


Cause

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In this Document
Symptoms
Cause
Solution
References


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