ELM 9.2: SCORM 2004 Error when Learner Submits Answers to Test: "SCRIPT438:Object doesn't Support Property or Method 'Split'" (Doc ID 1969404.1)

Last updated on JULY 21, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

With SCORM 2004 Content, if a Learner answers all questions correctly in Test and completes all of the other SCO's (Chapters), the Learner is not able to submit answers to Test questions using the Submit button in content or SCORM 2004 Menu frame Pause or Exit buttons.

 Error Message:
 SCRIPT438:Object doesn't support property or method 'split'


Steps to Replicate Issue:
 
1.  Log in as Learner and enroll Class for SCORM 2004 web based content that has RunTimeAdvancedCalls.
2.  Launch the SCORM2004 content
3.  Complete all of the other SCO's (Chapters)
4.  Answer all of the Test Questions correctly
5.  {click} Submit button to submit Test answers, receive a Java script error message: SCRIPT438:Object doesn't support property or method 'split'

  Or
 
6.  {click} SCORM 2004 Menu frame Pause or Exit buttons to submit Test answers, receive a Java script error message: SCRIPT438:Object doesn't support property or method 'split'   

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms