ETL9.2: Manager Dashboard Direct Line Report >Time Tab Not Showing Comp Time Balances when More than One is Present (Doc ID 1969513.1)

Last updated on DECEMBER 21, 2016

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employee enrolled in multiple compensatory time off plans does not display on the Manager Dashboard. If only the first plan contains a balance then the balance does appear on the dashboard.

Woud expect a balance for all three plans to be displayed on the Manager Dashboard in the same manner the balances are displayed on the timesheet.

The issue can be reproduced at will with the following steps:
1. enroll employee in only one comptime plan
2. report comptime earned for the comptime off plan
3. run time admin to populate the tl_comp_leav_tbl & tl_comp_day_bal
4. verify balance is displayed on timesheet and on manager dashboard
5. enroll employee in additional compensatory time off plans
6. report comptime earned for the new plans
7. run time admin to populate tables
8. verify balances displayed on timesheet
9. check manager dashboard ...............nothing displayed


The issue has the following business impact:
Due to this issue, users cannot depend on the manager dashboard time details as being accurate.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms