Error with BI Publisher Reports FA850, FA860A, and FA860B after CS 9 Bundle 36 on Tools 8.52

(Doc ID 1970059.1)

Last updated on APRIL 13, 2016

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9 [Release 9]
Information in this document applies to any platform.


On Tools 8.52, after applying CS 9 Bundle 36, when attempting to run reports FA850, FA860A, and FA860B via BI Publisher, the following errors are seen:

1. When running in batch, via the application menus:
(Error) Namespace prefix 'ref' used but not declared.
Error generating report output:  (235,2309) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute  Name:ProcessReport   PCPC:63872 Statement:1373

2. When attempting to 'preview' the template, on-line:
"Error Generating report output: During calling method PTFOProcessor generateOutput, the XDO engine throws an exception. NULL. (235,3101). (235,2309). Error occurred during the process of generating the output file from template file, XML Data file, and translation XLIFF file.

The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Financial Aid > Loans > Direct Lending Reconciliation > Origination Auth Report
2. Enter parameters
3. Run the report

The reports and preview functionality were working as normal prior to installing Bundle 36. Also, other reports besides the 3 listed are working normally on Bundle 36.

The issue has the following business impact:
Due to this issue, users cannot run the reports via BI ,and would have to revert to using the Crystal versions of the reports, which have not been kept up to date with all the latest changes.


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