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Reminder Emails From AWE Not Stopping After Approval/cancellation (Doc ID 1980174.1)

Last updated on FEBRUARY 13, 2019

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Reminder emails from AWE not stopping after approval/cancellation . Reminder emails continue to be generated by the NEM process after the AWE transaction (requisition and purchase order) is either fully approved or cancelled. The emails stop when the max notification limit for the "On Escalate" event is reached.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a requisition , Save and Submit for approval

2. Set the Notify option at Configure Transaction with frequency and Max notification as 10

3. Run NEM_MAIN process

4. The escalations are still going to approvers even if the Transaction is approved


Cause

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In this Document
Symptoms
Cause
Solution
References


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