E-PIA: Timeout Warning Does Not Work For External Sites Pages When Pulled In Portal Frame (Doc ID 1980769.1)

Last updated on NOVEMBER 02, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

Timeout warning does not work for external sites pages when pulled in portal frame - external page is rendered in same windows having the portal header at the top and external content rendered in portal iframe target area below

Steps:
---------
1. Create in Portal Structure and Content a new cref (Non peoplesoft url based cref), that would point to any external site
2. Test this cref > this should open the external site page in the portal iframe replacing the home page (do not set this cref to open in a new window)
3. Reduce the default timeouts in WebProfile Configuration (Security tab) to 30 and 45 second respectively, and bounce PIA webserver after
4. Logon in PIA and re-test the new external link while sitting idle for approx 1 min or more - no warning would come-up (ensure the pop-up blocker is not enabled in the browser before doing this step)

Cause

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