EAR9.1: Troubleshooting Login Errors in ExcelUploadforDeposits (Doc ID 1981635.1)

Last updated on MARCH 06, 2023

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Payment Online Deposit

This explains how to troubleshoot these errors during the login process for ExcelUploadForDeposits:

Authentication was introduced in later versions of ExcelUploadForDeposits. When setup is incorrect, one or both errors may occur during the login process.

"Login was not successful. Please check your userid or password."
"An error occurred during the upload. Please check to make sure your settings are correct"

Changes

Cause

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In this Document

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EAR9.1: Troubleshooting Login Errors in ExcelUploadforDeposits (Doc ID 1981635.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!