Error On MAP Synchronization (Doc ID 1982631.1)

Last updated on FEBRUARY 21, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On : PeopleTools 8.54

ISSUE STATEMENT
---------------
When performing a Map Synchronization from PeopleTools, and error is received
 
ERROR
---------------
Failed to synchronize to the web server. Please check IB gateway definition. (158,20604)

The error on the app server log:
Caught Exception: Failed to update Web Server with Metadata. Check Application Server Log. (2,1042) PSDOCLOWRK.IB_UPDATEGATEWY.FieldChange Name:LayoutSync PCPC:171 Statement:4

Called from:PSDOCLOWRK.IB_UPDATEGATEWY.FieldChange Statement:11
PSAPPSRV.2236 (2149) 1-278749 10.23.01 0.000000 <<< end Nest=00 PSDOCLOWRK.IB_UPDATEGATEWY.FieldChange Dur=0.002308 CPU=0.000000 Cycles=32
 
 
STEPS
---------------
The issue can be reproduced with the following steps:
1. Navigate to PeopleTools > Mobile Application Platform > MAP Administration > MAP File Synchronization
2. Click the Synch button
3. Receive error
 


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms