E-PIA: Post-8.53.11 IE Issues With Page Hanging Unless In Compatibility Mode

(Doc ID 1984371.1)

Last updated on APRIL 26, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.53 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Per <Note 1915229.1>, with 8.53.11+, code was delivered in PeopleTools to support IE11 and automatically set the Emulation Mode to IE8 Compatibility Mode.

However, users find that pages hang in a number of scenarios unless they put IE into Compatibility Mode manually.

Sample Scenario 1:
1. In FSCM application, go to eProcurement, Create Requisition
2. Enter a requisition name
3. Click the "Continue" button at the bottom of the page.
4. Page hangs. Processing icon spins forever.

Sample Scenario 2:
1. Have a Pivot Grid Wizard pagelet on the homepage
2. Click on Option Menu icon for the pagelet and select the prompt link.
3. Change the prompt value to "FRA01".
4. Click on "OK" button.
5. Page hangs

Sample Scenario 3:
1. Have a Pivot Grid Wizard pagelet on the homepage
2. Click "Download" icon in the pagelet
3. Pagelet hangs in processing status

Cause

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