eBenefits Health Elections Are Not Possible When The Radio Buttons Are Overlapped By The Plan Description-Page W3EB_ENR_1X_ELECT (Doc ID 1984493.1)

Last updated on APRIL 13, 2017

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to make a Health election, if the plan description overlaps the radio buttons, no elections are possible.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using IE 11 browser, log into eBenefits through Self Service > Benefits > Benefits Enrollment
2. Click on Medical plan Edit button. 
3. Review the page (Page name = W3EB_ENR_1X_ELECT) - radio buttons and text are overlapping.  Radio button cannot be selected.

Cause

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