eBenefits Health Elections Are Not Possible When The Radio Buttons Are Overlapped By The Plan Description-Page W3EB_ENR_1X_ELECT
(Doc ID 1984493.1)
Last updated on FEBRUARY 06, 2019
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When attempting to make a Health election, if the plan description overlaps the radio buttons, no elections are possible.
STEPS
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The issue can be reproduced at will with the following steps:
1. Using IE 11 browser, log into eBenefits through Self Service > Benefits > Benefits Enrollment
2. Click on Medical plan Edit button.
3. Review the page (Page name = W3EB_ENR_1X_ELECT) - radio buttons and text are overlapping. Radio button cannot be selected.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |