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ELM 9.2: More Learners can be Enrolled than Max-enrollment Defined for Class (Doc ID 1984989.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.


On : 9.2 version, Administrator-Learner Tasks
Statement Of Issue:
When enrolling an Learner into an Activity using the Reserved Seats, a Manager can enroll more learner than the enrollment defined for an Activity.

Replication Steps
 1) Login as Admin
 Navigate to Main Menu > Enterprise Learning> Catalog >Maintain Activities
 Main Menu->Enterprise Learning->Catalog->Maintain Activities
 Add a new Activity
 2) Delivery Method:2
 3) Give the necessary details as shown  Activity Code: Test 123
 4) Give the enrollment details as given:
 Max Enrollment: 2
 Reserved Seats:2
 Enforce enrollment: Y
 Enable waitlist: Y
 Waitlist capacity: 1
 5) Select Web based Component.
 6) Give the details as given in the screenshot and save the activity page
 after changing the status to Active.
 7) Run the Rebuild Indexes process to Success.
 8) Goto Main Menu->Enterprise Learning->Learner Tasks->Enroll Learners
 9) Enter 1 in "Use Reserved Seats"
 10) Search and Enroll 3 people into the activity
 11) Goto MainMenu->Enterprise Learning->Learner Tasks->Administer Activity
 Actvity id:Test123
 Notice, The 2 learners will have enrolled status and the 1 in waitlisted
 12) Use the link to "Enroll More Learner" and search and enroll 1 more
 learner  using the 1 remaining Reserved Seat. Continue Enrollment.
 12) Goto MainMenu->Enterprise Learning->Learner Tasks->Administer Activity
 Actvity id:Test123
 Notice, The 3 learners will have enrolled status and the 1 in waitlisted
 For a total of 4 learners where as the Max Enrollment for this Activity was
 set to only 2.
 9) Main Menu->Enterprise Learning->Catalog->Maintain Activities
 Search and open the Actvity id:Test123
 Notice, the Max Enrollment will still show 2, however, Enrollment Total shows
 as 3.
 Attempting to save the Activity or clone the Activity gives following error:
 "Reserved seats should not be more than the maximum enrollment"
 This error will occur until user increases the Max Enrollment for this


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