E-PIA: Enter Key Is Not Working for OK Button on Message Box (Doc ID 1985313.1)

Last updated on DECEMBER 21, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 to 8.54 [Release 8.4]
Information in this document applies to any platform.
Issue was previously filed for PeopleTools 8.51 as Bug 16675774 - ENTER KEY IS NOT WORKING FOR PROMPT FUNCTION IN 8.51. The bug was closed since the issue was not replicable in PeopleTools 8.52, but has recurred in multiple reports in 8.54.

Symptoms

On : 8.54.08 version, PIA Core Technology

ACTUAL BEHAVIOR
---------------
'OK' button is not activated by Enter key.


EXPECTED BEHAVIOR
-----------------------
OK button should be activated and the message box should disappear when Enter key is hit.

STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to Main Menu, Workforce Administration, Job Information, Job Data.
2. Click Search button.
3. Message "At least one key field must be entered" shows up.
4. Hit Enter key.
5. Process icon spins, page flickers and the Message stays there.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Enter as a keyboard shortcut.

Cause

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