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Error Navigating to ERD Diagrams after Applying Upd813773: "Not Authorized" (Doc ID 1985811.1)

Last updated on NOVEMBER 26, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

After application of upd813773 to DEMO instance a "Not Authorized" message is generated when attempting to access ERDs (Data Models).

The issue can be reproduced at will with the following steps:

  1. After running DMS script "upd813773" in DEMO Instance with ERDs Enabled
  2. Navigate to Data Models > Benefits > Employee/ Dependent Info > Review EE Job/ Payroll Data
  3. Message: You are not authorized to access this component. (40,20)
  4. Navigation is an example, however all navigations create the same issue.
  5. Confirm Portal Structure & Content Folder is Public and Permission Lists are Correct

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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