Error When Creating a New Relationship via CS Campus Community

(Doc ID 1986636.1)

Last updated on NOVEMBER 01, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms


After logging in using Portuguese language and attempting to add a relationship, the following error displays:

ERROR
-----------------------
"Erro no Formato do Campo de Nome. Reinsira os dados usando o formato de nome padrão PeopleSoft".


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Campus Community > Personal Information > Biographical data > Relationships.
2. Create a new Relationship and writes the name of the person in Brazilian format.
3. Save changes.
4. Appear de following error in Portuguese: "Erro no Formato do Campo de Nome. Reinsira os dados usando o formato de nome padrão PeopleSoft".


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot save bio info.

Cause

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