Error When Creating a New Relationship via CS Campus Community
(Doc ID 1986636.1)
Last updated on MARCH 15, 2022
Applies to:
PeopleSoft Enterprise CS Campus Community - Version 9 and laterInformation in this document applies to any platform.
Symptoms
After logging in using Portuguese language and attempting to add a relationship, the following error displays:
ERROR
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"Erro no Formato do Campo de Nome. Reinsira os dados usando o formato de nome padrão PeopleSoft".
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Campus Community > Personal Information > Biographical data > Relationships.
2. Create a new Relationship and writes the name of the person in Brazilian format.
3. Save changes.
4. Appear de following error in Portuguese: "Erro no Formato do Campo de Nome. Reinsira os dados usando o formato de nome padrão PeopleSoft".
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot save bio info.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |