EAR 9.2 Payment Predictor #COMBOS Allows for Two payments to be Applied to the Same Item in One Run. (Doc ID 1987419.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
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9.2 Image 4

Statement of Issue
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EAR 9.2 Payment predictor #COMBOS allows for two payments to be applied to the same item in one run.

Expected Behavior
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Customer expects the behavior should be similar to manual application. The 2nd payment will not be allowed to get applied since an existing payment is marked for posting for the same item.
Customer thinks either the first payment would be applied or neither of the payments should be applied.

Actual Behavior
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Both payments have been applied to the same item and posted resulting to a credit balance

Steps to Replicate
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1. Find an item for a customer (the item should not be the same amount of any other item for that customer)
2. Setup a predictor method as shown in attachment using #COMBOS
3. Tie customer from step 1 to that method
4. Enter two payments for that customer for the amount of the item in step 1. Both payment should have the pp_sw set to Y
5. Run payment predictor and look at pending_item table.

Cause

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