EMM: ENABLE WEB SERVICE TO ASSIGN LABOR RESOURCES TO WORK ORDERS (Doc ID 1987491.1)

Last updated on OCTOBER 11, 2016

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.
***Checked Currency 11-Oct-2016***

Symptoms

Enhance MM web services to assign labor resources for the following use cases:


Use Case1 : Technician goes to the location finds that the work should really be done by someone else,  assigns the work to some other technician. This creates an assignment for a new labor resource.


Use Case2: Technician goes to a location, finds something else that needs to be fixed,  creates a new work order that is assigned to the technician, because most of the times they will create the new Work order and fix
the issue themselves. We modified the Work Order Update web service to enable the assignment of labor resources to a work order.
We modified the Work Order Update web service to enable the assignment of labor resources to a work order.

Cause

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