When a Purchase Order (PO) is Cancelled, the Encumbrance Balance from the PO Inquiry Page Displays 0.00 Even Before the PO has been Budget Checked (Doc ID 1988657.1)

Last updated on AUGUST 21, 2024

Applies to:

Symptoms

When a purchase order is canceled and not budget checked, the PO Status is Pending Cancel and the Budget Status = Not Checked.

When you view the purchase order from the Review PO Information page, the Encumbrance Balance = 0.00.

It should be the value before it was canceled since the Budget Checking program has not yet run.

The issue can be reproduced at will with the following steps:

1. Create a new PO. Budget check. Encumbrance is created.
2. Cancel the PO. Do not budget check.
3. At this point, the encumbrance still exists in Commitment Control (Budget Details page, PO Accounting Entries page). However, PO Inquiry page displays Encumbrance Balance as $0.00.

Changes

Cause

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