Campus Solutions PERSON does not Automatically Trigger Message PERSON_POI_SYNC (Doc ID 1988767.1)

Last updated on APRIL 03, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9 to 9.2 [Release 9]
PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

With HRMS 9.0 integrated with ELM 9.2, when a Campus Solutions (SA) PERSON with any POI type synchronized automatically to HRMS and triggers the PERSON_BASIC_SYNC message to ELM, but, the PERS_POI_SYNC message is not automatically triggered.


Steps to Replicate Issue:

1. In Campus Solutions, ensure PERSON_BASIC_SYNC service operation integrated with HRMS
2. In HRMS, ensure PERSON_BASIC_SYNC and PERS_POI_SYNC service operations integrated with ELM
3. In Campus Solution, Add a Campus Solutions (SA) PERSON with any POI type such as POI Type =0009
4. In Campus Solutions, PERSON_BASIC_SYNC published and subscribed successfully in HRMS
5. In HRMS, re-publish PERSON_BASIC_SYNC message received and triggers the PERSON_BASIC_SYNC but not PERS_POI_SYNC to ELM.

Cause

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