EAP: Unable To Display Attachment Through Voucher Mobile Approvals Page

(Doc ID 1989429.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Message received when trying to approve a Voucher through Mobile Approvals

MESSAGE:
Unable to display the attachment

SETUP:
Enterprise Components > Approvals > Mobile Approvals Options
Screen shot of Mobile Approval Options:
Display Attachments box checked
Process Server PSNT
Work Folder: Z:\FSDOMPS92\FSDEV\attachments
Max Approvals Displayed 50
Mas Lines Displayed 50
Approval Transactions section > Included box checked for:
Order 10 Expense Report > ER Approval
Order 20 GLJE Journal Entry > GL Journal Approval
Order 50 Voucher > Voucher Approval

Cause

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