Timezone in My Tasks Reverting Back to Base Time Zone.

(Doc ID 1989775.1)

Last updated on FEBRUARY 02, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.


TimeZone reverting back to Base Time Zone once saved in MyTasks page.

When dropdown is provided for Time Zone in MyTasks page, then it should accept the selected values and should not revert back to base time zone.

The issue can be reproduced at will with the following steps:

In PeopleTools Options , Base Time Zone is set as PST.

Navigate to Main Menu > My Tasks

Select TimeZone other than PST and click Save.

Notice that the timezone reverts back to PST as this is the Base Time Zone .

Issue is if it is reverting back to Base Time Zone then what is the use of providing dropdown for TimeZone in My Tasks page.

The issue has the following business impact:
Due to this issue, users cannot select the desired timezone.


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