EAP: Voucher not routed to System Administrator if Approver is not available in the system or Inactive (AWE) (Doc ID 1989861.1)

Last updated on MARCH 17, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

After submitting the Voucher for Approval, once the Level 1 Approver approves the Voucher, if the Level 2 Approver is not available in the system, the Voucher is being set to Approved, which is incorrect.  The Voucher should be routed to the System Administrator since the Level 2 Approver is no longer active.
Approves the Voucher.

STEPS
1.  Create a Voucher for Approval
2.  Submit Voucher for Approval
3.  Voucher is routed to Level 1 and Level 2 Approvers
4.  After submission for approval, Level 2 Approver Role is removed
5.  Level 1 Approver approves the Voucher
6.  Voucher gets Approved and not routed to the System Administrator

Cause

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